Ken Palmer

• Enhance and maintain an ASP.NET 3.5 C# "Regulatory Review" web application that utilizes Entity Framework Version 1. Contracted through TEK Systems January 2011. Became permanent June 2011.
• Refactored numerous stored procedures to improve query performance and reduce the risk of SQL injection.

• Trained new HP programmers to support over 40 Universal Music Group applications. Wrote detailed knowledge transition documents and lead technical knowledge transfer calls.
• Enhanced and maintained marketing applications and reports for Universal Music Group.
• Rebuilt a Classic ASP “SQL Status” monitoring site into an ASP.NET 4.0 C# web application.

Accomplishments at Universal Music Group

• Designed and produced a photo review site for Shania Twain that was adopted by 3 record labels. This site expedited the photo approval process and saved UMG thousands in image processing and shipping.
• Built a music upload intranet for the IDJ record label. This site was praised by IDJ chairman L.A. Reid.
• Designed and programmed a time tracking site that over 200 IT employees used on a weekly basis.
• Lead developer for over 75 web applications.

Communication skills exercised at Universal Music Group

• Worked closely with project managers and directors to build mission critical enterprise applications.
• Fostered strong professional relationships by listening, collaborating, and communicating effectively.
• Absorbed functional documentation, visualized solutions, and identified inconsistencies that required resolution prior to programming applications. Shared findings with project managers and clients.
• Demonstrated customer focus and understanding of business priorities.
• Collaborated with database administrators to design databases for key projects.
• Communicated directly with clients regarding time-sensitive issues and reports.
• Assisted with technical interviews of IT candidates.

Technical expertise applied at Universal Music Group

• Converted Classic ASP and legacy VBScript programs to both C# and VB.NET applications.
• Coded numerous web services, AJAX enabled controls, and DHTML intensive web pages.
• Built scalable web applications using object-oriented methodologies.
• Wrote web services and web pages for wireless mobile reports.
• Oversaw application and development standards utilized by the programming staff.
• Audited developer code for SQL-injection prevention and standards compliance.
• Created themes, visuals, and styles for multiple web applications. Wrote design presentation.
• Maintained, enhanced, and supported a variety of mission-critical applications and reports.
• Optimized performance of reports and web interfaces via SQL and ASP code changes.
• Demonstrated ambition, creativity, flexibility, and ability to manage multiple projects with tight deadlines.
• Expanded professional knowledge through conferences, technical training, and self-study.

• Wrote HTML call routing site for Intranet used by helpdesk staff.
• Provided helpdesk software and hardware support.
• Received 2 customer service awards from Vice President.
• Trained new employees.

• Lipscomb University – Nashville, TN – Graduated 1988 with Bachelor of Science
• Apple Valley High School – Apple Valley, MN – Graduated 1984